Privacy Policy
Last Updated: 30.05.2025
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At Pura Vida Wellbeing Retreat, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
What Information We Collect
When you engage with our website or sign up for our retreats, we may collect:
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Personal Information: Name, email address, phone number, and country of residence.
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Booking Information: Retreat dates, preferences, special requests.
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Payment Details: Collected securely through trusted third-party platforms (we don’t store your card info).
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Website Usage Data: IP address, browser type, pages visited, time spent (via cookies and analytics tools).
How We Use Your Information
We only use your data for the following purposes:
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To process bookings and payments
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To send important updates and retreat information
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To provide personalized experiences and support
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To send occasional newsletters (only if you opt-in)
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To improve our website and services through analytics
We do not sell, trade, or rent your information to third parties. Ever.
How We Protect Your Information
Your data is stored securely and handled with care. We use:
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Secure SSL encryption on our website
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Reputable third-party services (e.g., payment processors, email marketing tools) that are GDPR-compliant
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Access controls and data retention policies to keep your information safe
Cookies & Tracking
We use cookies to enhance your browsing experience and gather insights that help us improve our site. You can disable cookies in your browser settings at any time.
Your Rights
You have the right to:
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Request access to your data
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Correct or delete your information
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Withdraw consent at any time
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Opt out of email marketing
Simply contact us at luisa.tello@puravidawellbeingretreats.com and we’ll take care of it.
Third-Party Services
We may use third-party services like MailerLite (email marketing), Stripe or PayPal (payments), and Google Analytics. These services have their own privacy policies and comply with international data protection laws.
International Data Transfers
As we serve women from around the world, your information may be processed in countries outside your own. We ensure that all data transfers are handled securely and in accordance with GDPR and other relevant laws.
Updates To This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: luisa.tello@puravidawellbeing.com
Phone (WhatsApp-friendly): +971 (508340972)
Location: Costa Rica & Abu Dhabi (Online presence worldwide)